Services & SOLUTIONS
Proactive IT Managed Services
With a standard break/fix service contract, you have to wait for something to break before your provider can fix it. But when something goes wrong with your IT, everything grinds to a halt. Why not keep your IT from going down in the first place? This is what VERSE Managed Services brings to the table.
Managed Services from VERSE gives you more reliable performance and more predictable expenses; your flat monthly fee covers everything. That means you get more value from the technology you have already invested in while also reducing the total costs of IT problems and their resulting downtime. We accomplish this by assigning certified technicians to monitor, maintain, and optimize your business systems around the clock so you are never without assistance.
With Managed Services from VERSE, you get:
- Maximized Productivity – your system running strong at all times
- Peace of Mind – your systems monitored 24/7
- Less Downtime – we identify and fix issues before they cause problems
- Fewer Disruptions – we provide many services remotely or overnight
- Predictable Budgeting – all-inclusive, all-you-can-use IT services with flat-rate billing
IT Consulting
When it comes to the technology you need to run your business, it's often hard to make sense of all the options. Businesses need an outside perspective from experts to cut through the jargon and find the solutions that are best for the company. VERSE has more than 20 years of experience completing IT projects for businesses in healthcare, financial, legal services, manufacturing, and other industries. Our guidance has dramatically improved their IT productivity and reliability, and they now enjoy the latest software, hardware, and network solutions. VERSE can do all of this and more for your next project.
Our consultants also specialize in office relocation and cabling. Moving offices or remodeling an existing one involves a number of stressful tasks. If you are in the middle of such a project, you have much more to think about than your company's IT system. This is where VERSE comes in. Our team excels in the design and installation of cabling solutions for both data and voice networks. No matter the scope of your project, we offer a range of cabling products and services, and our technicians have the skills and experience to ensure you get what’s best for your business.
With IT Consulting from VERSE, you get:
- Vendor-Neutral Solutions – developed based on technology industry standards, our vast and varied industry experience, and established best practices
- Technology and Business Acumen – a powerful mix often missing from inexperienced IT services providers
- Full IT Services – including planning, procurement, implementation, and ongoing management
- Third Party Assessments – security, network, performance, phone systems, HIPAA, PCI
Cybersecurity
Multiple devices and operating systems in the workplace create more complex and challenging security issues. VERSE specializes in the expert planning, implementation, auditing, monitoring, and management of complete security solutions. IT security is not something to "set it and forget it." It takes continual vigilance by certified technicians like those at VERSE.
How IT security is handled is one of the most important decisions for businesses of any size today. VERSE can help you achieve the best possible IT security that fits your business and budget needs. We employ the latest countermeasures and security tools to protect your business from viruses, ransomware, worms, spam, and more.
With Cybersecurity Services from VERSE, you get:
- Continuity – resilient technology that provides business stability and protection
- Compliance – with regulations and requirements that are specific to your industry and business needs
- Assurance – of a system's infrastructure that behaves predictably
- Control – hardware, software, network, processes, procedures, and personnel to protect your data and network
- Security – confidential and secure data exchange
Business Continuity and Disaster Recovery
Every business owner knows the importance of their business data. What many don't realize is that while the chances of a major disaster are quite remote, the majority of data loss is the result of small, much likelier, localized problems. Could your business weather a major equipment failure caused by a tree falling through the roof, a lightning strike, or even theft? Despite the relatively slim odds of even a small disaster occurring, the many different types make the chances of them arising add up over time, making it all but certain a catastrophe will befall your business.
VERSE combines planning, prevention, and protection to make sure your business thrives no matter what comes your way. Let us protect your company against disasters that can literally put you out of business. We’ll audit your current systems to determine their readiness, create a disaster action and recovery plan, and implement powerful backup tools to ensure your data will never be lost for good. Don't procrastinate on business continuity planning. Call VERSE today for an in-depth analysis of your disaster preparedness.
Without protection like the kind you get with VERSE, you risk losing:
- Your good business and personal reputations
- Funds in bank accounts
- Access to websites/ecommerce sites
- Your most important data, including sensitive customer information
- Protected Health Information (PHI) and other confidential data
- Thousands of dollars or more in regulatory fines
- Loss of intellectual property to a competitor
Medical Practice Managed IT Services
VERSE is a trusted source for comprehensive managed IT. It is our honor, and our passion, to serve the medical community through an all-inclusive and streamlined approach to technology. Our IT professionals are trained in the particular security requirements and compliance standards that the medical industry must hold itself to. We aim to ensure compliance, while saving your office time, money and stress.
A HIPAA violation can cause your medical office to suffer excessive fines, as well as negative publicity. VERSE has a team of compliance experts, equipped to safeguard information protected by HIPAA through advanced IT support. We provide the industry’s best healthcare IT support services.
Our technology specialists are experienced, supportive and available around the clock to remedy your technology woes. We offer comprehensive services, from help desk support to proactive, all-inclusive IT packages. We believe your time and effort is better spent caring for your patients while we handle all aspects of your technology infrastructure.
What healthcare IT services can benefit a medical practice or healthcare provider?
Compliance Consulting
With strict HIPAA and other compliance regulations, it is imperative for healthcare providers to work with a team of compliance consulting experts that will ensure that the facility remains compliant. At VERSE, we will safeguard and monitor your firm’s network and security system. Our efforts will help your medical office avoid a data breach of sensitive patient medical information that could lead to legal ramifications and negative goodwill.
Cybersecurity Assessments
For the healthcare industry, the main concern should be preventing a cyber breach of sensitive patient medical information. Cybersecurity assessments will help ensure that the threat of cyber breaches will be identified and remediated to protect your business and your patients. Once we determine how your medical office is at risk, we can recommend procedures to safeguard your business.
Comprehensive IT Assessments
Well-developed IT systems work to help your business run smoothly, whether you need access to patient charts, billing records, insurance information or anything else related to your practice. VERSE’s comprehensive IT assessment will allow your medical office to understand what IT functions are helping or hindering the streamlining of your business. Our recommendations aim to assist business processes, improve employee performance and lower IT-related costs.
Secure File Sync and Share Solutions
Enterprise file sync and share (“EFSS”) allows authorized users the ability to securely share and sync files among multiple devices. VERSE’s IT professionals can help your medical office choose the EFSS software that best suits your needs.
Managed Cybersecurity
A strong cybersecurity plan is required in order to protect information required to remain private under HIPAA. Our managed Cybersecurity services will help fill any gaps in protection through complete management of your Cybersecurity system. We will also provide recommendations for improvement, implement a more beneficial approach and train staff on technology and security changes.
Complete Managed Services
Complete managed Healthcare IT services allow a healthcare provider to have an optimally functioning IT system, while spending all of his or her time in the practice of medicine. VERSE offers limitless support that will remove all IT-related functions and stressors from your business.
Disaster Recovery and Business Continuity
Our IT professionals understand that during a medical emergency, doctors cannot wait for a natural or cyber disaster to subside and for IT systems to be back up and running. Disaster recovery and business continuity services help minimize downtime, so business can continue as usual.
Workflow and Process Mapping
Workflow and process mapping is a method by which IT professionals discover solutions to IT-related problems that impact the day-to-day operations of their medical office. VERSE can help automate procedures and implement functional improvements to ensure that your IT system works for your specific office needs.
Vulnerability Testing
With regular vulnerability testing, a business can determine risks and opportunities for improvement in their medical office’s network. This service, can prevent attacks before they occur and help optimize security investments.
Penetration Testing
Penetration testing will allow the IT professionals at VERSE to identify holes in your network before they are exploited by cyber criminals. This testing is targeted; we use custom scripts and advanced techniques to ensure that your data is safe from attack.
Fast, Effective, and Professional IT Solutions for Business
Delivering quality healthcare is about more than good technology and billing habits. We recognize that the place where technology compliance, personal service, and business goals intersect can be difficult to navigate alone. We make great systems more powerful and good service more meaningful so that you can continue to practice better medicine.